配送ポリシー
Last updated: May 2026
Pre-Opening Offer — Through June 11
Free Shipping + 15% Off Automatically
No minimum purchase. Ships to all 48 contiguous U.S. states. Both perks apply automatically to every order placed by June 11. No code needed.
Where We Ship
MOGMOG currently ships to the contiguous 48 U.S. states. We do not ship to Hawaii, Alaska, U.S. territories, APO/FPO addresses, or international destinations.
Shipping Rates & Delivery Times
Shipping costs are calculated automatically at checkout based on your destination zone and order weight. Enter your address at checkout to see the exact rate for your order.
| Zone | Up to 5 lbs | Up to 10 lbs | Up to 20 lbs | Over 20 lbs | Free shipping | Transit time |
|---|---|---|---|---|---|---|
| 1NY · NJ · CT | $9 | $10 | $14 | $18 | $65+ | 1–2 business days |
| 2Mid-Atlantic · Midwest | $11 | $14 | $22 | $28 | $95+ | 2–4 business days |
| 3Central · South | $14 | $17 | $24 | $32 | $115+ | 3–4 business days |
| 4West · Mountain | $21 | $23 | $32 | $45 | $150+ | 4–6 business days |
Transit times do not include order processing time (2–5 business days) and exclude weekends and holidays.
Raw perishable and frozen items are not eligible for free shipping.
States by Zone
| Zone | States |
|---|---|
| 1 | New York (NY), New Jersey (NJ), Connecticut (CT) |
| 2 | Pennsylvania (PA), Massachusetts (MA), Maryland (MD), Virginia (VA), Ohio (OH), Michigan (MI), Indiana (IN), Wisconsin (WI), Missouri (MO), Kentucky (KY), West Virginia (WV), Rhode Island (RI), Vermont (VT), New Hampshire (NH), Maine (ME), Delaware (DE), District of Columbia (DC) |
| 3 | Florida (FL), Texas (TX), Georgia (GA), North Carolina (NC), South Carolina (SC), Tennessee (TN), Alabama (AL), Mississippi (MS), Louisiana (LA), Arkansas (AR), Oklahoma (OK), Iowa (IA), North Dakota (ND), South Dakota (SD), Nebraska (NE), Illinois (IL) |
| 4 | California (CA), Washington (WA), Oregon (OR), Arizona (AZ), Colorado (CO), Nevada (NV), Utah (UT), Idaho (ID), Montana (MT), Wyoming (WY), New Mexico (NM), Kansas (KS), Minnesota (MN) |
Carriers
Orders are shipped via USPS or UPS, automatically selected based on your location and order size. Weekend delivery is not available. MOGMOG cannot deliver to PO Boxes or military APO/FPO addresses.
Shipping Times
Estimated delivery times are displayed at checkout based on your shipping address. MOGMOG delivers to four zones across the contiguous U.S. Delivery times may be affected during peak holiday seasons.
Local Delivery
Same-day local delivery is coming soon to select areas in New York City.
Local Pickup
In-store pickup is not available at this time.
Tracking Your Order
A tracking link will be included in your shipping confirmation email. Tracking information can also be found in your account under "Orders." We recommend keeping an eye on your tracking so you're ready to receive your package on delivery day.
Delivery Responsibility
Please make sure a safe, secure location is available for your delivery. If you won't be home, we strongly encourage you to track your package and arrange for it to be received promptly. MOGMOG cannot be held responsible for spoilage of perishable or temperature-sensitive items left unattended after delivery.
Lost, Damaged, or Missing Packages
MOGMOG is not responsible for packages that are lost, stolen, or damaged in transit if Route shipping protection was not selected at checkout. By declining Route protection, the customer assumes full responsibility for any issues that arise once the order has shipped. If you experience a delivery issue without Route coverage, we encourage you to file a claim directly with UPS or USPS. We will assist where we can, but cannot guarantee any particular outcome.
Contact
For shipping-related questions, please reach out to hello@mogmog.store. For full terms, see our Shopping Policy.