Shipping Policy
Last updated: September 2026
Where We Ship
MOGMOG currently ships to the contiguous 48 U.S. states. We do not ship to Hawaii, Alaska, U.S. territories, APO/FPO addresses, or international destinations.
Shipping Rates & Delivery Times
Shipping costs are calculated automatically at checkout based on your destination zone and order weight. Enter your address at checkout to see the exact rate for your order.
| Zone | Up to 5 lbs | Up to 10 lbs | Up to 20 lbs | Over 20 lbs | Free shipping | Transit time |
|---|---|---|---|---|---|---|
| 1NY · NJ · CT | $9 | $10 | $14 | $18 | $65+ | 1–2 business days |
| 2Mid-Atlantic · Midwest | $11 | $14 | $22 | $28 | $95+ | 2–4 business days |
| 3Central · South | $14 | $17 | $24 | $32 | $115+ | 3–4 business days |
| 4West · Mountain | $21 | $23 | $32 | $45 | $150+ | 4–6 business days |
Transit times do not include order processing time (2–5 business days) and exclude weekends and holidays.
Raw perishable and frozen items are not eligible for free shipping.
Ryukyu glass is made to order in Okinawa and ships on a different timeline. See our Ryukyu Glass Policy.
States by Zone
| Zone | States |
|---|---|
| 1 | New York (NY), New Jersey (NJ), Connecticut (CT) |
| 2 | Pennsylvania (PA), Massachusetts (MA), Maryland (MD), Virginia (VA), Ohio (OH), Michigan (MI), Indiana (IN), Wisconsin (WI), Missouri (MO), Kentucky (KY), West Virginia (WV), Rhode Island (RI), Vermont (VT), New Hampshire (NH), Maine (ME), Delaware (DE), District of Columbia (DC) |
| 3 | Florida (FL), Texas (TX), Georgia (GA), North Carolina (NC), South Carolina (SC), Tennessee (TN), Alabama (AL), Mississippi (MS), Louisiana (LA), Arkansas (AR), Oklahoma (OK), Iowa (IA), North Dakota (ND), South Dakota (SD), Nebraska (NE), Illinois (IL) |
| 4 | California (CA), Washington (WA), Oregon (OR), Arizona (AZ), Colorado (CO), Nevada (NV), Utah (UT), Idaho (ID), Montana (MT), Wyoming (WY), New Mexico (NM), Kansas (KS), Minnesota (MN) |
Enter your ZIP code to see your region’s rates, free-shipping threshold, and delivery time.
Carriers
Orders are shipped via USPS or UPS, automatically selected based on your location and order size. Weekend delivery is not available. MOGMOG cannot deliver to PO Boxes or military APO/FPO addresses.
Shipping Times
Estimated delivery times are displayed at checkout based on your shipping address. MOGMOG delivers to four zones across the contiguous U.S. Delivery times may be affected during peak holiday seasons.
Local Delivery
Same-day local delivery is coming soon to select areas in New York City.
Local Pickup
In-store pickup is not available at this time.
Tracking Your Order
A tracking link will be included in your shipping confirmation email. Tracking information can also be found in your account under "Orders." We recommend keeping an eye on your tracking so you're ready to receive your package on delivery day.
Delivery Responsibility
Please make sure a safe, secure location is available for your delivery. If you won't be home, we strongly encourage you to track your package and arrange for it to be received promptly. MOGMOG cannot be held responsible for spoilage of perishable or temperature-sensitive items left unattended after delivery.
Lost, Damaged, or Missing Packages
If your order arrives damaged, or does not arrive at all, contact us at hello@mogmog.store within 7 days of the delivery date and we will make it right. Please include your order number, and for damaged items, photos of the item and the outer packaging.
We file claims with UPS or USPS on your behalf. Once the carrier records a package as delivered, responsibility for it passes to the customer, though we will still help where we can.
Ryukyu glass is made to order and follows separate shipping, cancellation, and return terms. See our Ryukyu Glass Policy.
Contact
For shipping-related questions, please reach out to hello@mogmog.store. For full terms, see our Shopping Policy.